Good morning John,

Firstly I would like to say a big personal thank you to you and the team at My First Server and IT Teacher. You have been an integral part of our team here at Action since we took the decision to take you on as our virtual IT Support Department nearly two years ago. And it is because we have received nothing but the highest standards of service and support from you that I am happy to provide you with this testimonial.

Having met you when we were just starting out, and being totally IT un-savvy, we wouldn't have known where to begin when it came time to start building our network. It has been invaluable to have your expertise and advice on the most cost effective, expandable, efficient way to grow our computer systems.

As well as the peace of mind of having you on a monthly contract, I have been most appreciative of the proactive way that you have managed our IT infrastructure. An example of which would be that as we have grown larger, your coming to me and suggesting that it would be worth while us having remote offsite backups, and coming back to us with possible suppliers. This suggestion now means that we have a very robust and time efficient solution to our once haphazard backup policies.

I also appreciate the fact that we have not been the easiest of clients to manage. The site of our first office forcing you to deal with both satellite internet connection, as well as a wireless network. Your team has never been anything other than positive and has always come to any of our growth issues with a “can-do” attitude.

Finally I have never been anything other than pleased with the response we have from you and your team, both in terms of response times and in solution effectiveness.

I would have no hesitation in recommending you and your team, and I am very pleased to have you all as virtual team members of Action International.

Thank you

Sue Booth

Managing Director, Massive Action Coaching Company, Bicester

As a freelance PR consultant, my time needs to be spent servicing my clients and earning fees. I have neither the expertise nor the inclination to become involved in the maintenance of my computer system, nor spend hours experimenting with it when things go wrong.

Thankfully, since I started working for myself more than two and a half years ago, I have used My First Server as my outsourced IT support. I pay a regular, small retainer which means that I can call on support whenever I need it.

I am confident that My First Server will find the most practical and economic solutions to solve any problems, and that all regular upgrades and maintenance will be carried out – without my having to worry about it. I can talk in plain English to My First Server and be sure that I can have a sensible conversation with them, without being bamboozled by technical jargon.

Val Goldsmith

Director

Metaphor Communications Limited